Like the foundation of a house, your Emkiro Custom Orthotics provide custom support under your feet and everything above them.

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Frequently Asked Questions

How do Custom Prescription Orthotics work?

Our prescription orthotics look like insoles, but are biomechanical medical appliances that are custom-made to correct your specific foot imbalance. Emkiro Custom Orthotics have the advantage of having been made from precise digital imprints of your feet so that they can give you custom support and comfort.

What conditions can Custom Orthotics help?

Emkiro Custom Orthotics are most often helpful with foot conditions, bunions, flat or pronated feet, fallen arches, ankle pain, knee pain and low back pain.

As the body is an interconnected mechanical system, the benefits go up the kinetic chain and can even help with neck pain and headaches.

What are Emkiro Custom Orthotics?

Emkiro Custom Orthotics (inserts, shoes and sandals) are constructed specifically to correct abnormalities in your foot mechanics. At Emkiro’s downtown Toronto clinic, we offer the highest quality precision custom-made orthotic medical appliances for maximum support and function.

How are Emkiro Custom Orthotics different from off-the-shelf insoles?

Most store-bought gel and comfort fabric insoles provide only soft padding under the feet, but do not address the biomechanical and support structure of the feet, and are usually very short-lived. The customization process is what makes Emkiro Custom Orthotics true custom medical appliances for maximum support and function. Emkiro Custom Orthotics are custom-milled to the patient’s exact specifications, and modified to the patients needs (including specially placed padding and extra heel or arch support where medically necessary), and before they are given to the patient, they must pass rigorous quality control testing.

How can Custom Orthotics help me?

Emkiro Custom Orthotics can help immensely by providing custom support for the body. They provide optimally balanced force distribution across the feet, customized to the patient’s already existing pattern of standing/walking. Emkiro Custom Orthotics are able to redistribute the body weight efficiently and take pressure off of areas which may be overburdened, as well as help properly align the bones of the feet, ankles and knees.

Can Custom Orthotics help my lower back pain?

Yes, Emkiro Custom Orthotics can help. If foot arches have dropped, or the biomechanics of the feet are altered, it can cause a change in how one walks and can put pressure on the ankles, knees and hips resulting in lower back pain.

How the Emkiro Custom Orthotics made?

The Emkiro health care provider will use our state-of-the-art electronic gait scan foot mapping system to analyze the biomechanics of the feet during weight-bearing while standing and walking. Further examination and testing following a full history is taken for maximum precision in making a patient’s Custom Orthotics. These data are sent to the laboratory, where the lab technicians analyze and interpret all the physical and electronic data measurements. The precise orthotic application materials are selected, custom-milled and manufactured for the patient.

How long will it take to make the Custom Orthotics?

Generally, the manufacturing and processing time for Emkiro Custom Orthotics takes 5 – 7 business days between order date and pickup date. Patients will get a call as soon as they are ready.

How long will a pair of Emkiro Custom Orthotics last?

With every-day use Emkiro Custom Orthotics should last at least one year. Many patients do have multiple pairs, which extends the life of the Custom Orthotics, and they can last between 2 – 5 years.

What type of Custom Orthotics can I get, and for which shoes?

Emkiro Custom Orthotics are available for all footwear applications. The most popular types are the multipurpose Custom Orthotic which allows for versatile usage in casual, work, or sports shoes, and the runner’s custom orthotic which provides greater shock absorption, stability, and greater breathability materials. Other applications include those for court sports, dress shoes, narrow heels or boots, golf shoes, skis/snowboards, and skates. Special Custom Orthotics are also available for patients who require further protection from arthritis or diabetes related conditions.

How long does it take to get used to Emkiro Custom Orthotics?

Generally, it is recommended that the patient allow a two-week trial period to get accustomed to the Custom Orthotics, however, most patients are able to experience comfort immediately.

Is there a warranty on Emkiro Custom Orthotics?

Yes, there is a 90-day warranty for modifications. If any changes are needed, we will be happy to modify them and re-fit the custom orthotics.

Do insurance plans cover Emkiro Custom Orthotics?

Yes. The majority of Canadian workers have partial or full coverage for custom orthotics through their workplace health care plans. OHIP does not cover these medical appliances. To help make insurance reimbursement easy, the patient is provided with a detailed itemized receipt, upon payment at the time of purchase, listing the health provider’s credentials and registration numbers, as well as the cost and date of the order. Additionally, Emkiro supplies a Custom Orthotics insurance letter which details all the specifications needed by the insurance company regarding the custom orthotics.

Do I need a Doctor’s prescription for Emkiro Custom Orthotics?

Some insurance companies may require a note from a physician explaining why has been recommended. It is important to check with your insurance provider, and if needed you can request a medical walk-in appointment at Emkiro for a physician’s assessment and referral, usually on the same day.

What information should I bring to my Custom Orthotics appointment?

For efficiency, if you have insurance coverage for Custom Orthotics, please bring the following information to your appointment to ensure reimbursement:

  1. Amount of insurance coverage
  2. Casting method required
  3. What kind of practitioner is required for the assessment, casting and dispensing (eg. Chiropractor/podiatrist/chiropodist) – Emkiro Custom Orthotics are provided by Doctors of Chiropractic
  4. Documentation required (eg. Referral note from medical doctor or chiropractor)
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