We offer Direct Insurance Billing (if your plan allows it). Questions? Email insurance@emkiro.ca. We are here to help.

First Time Visiting Emkiro? Here’s What to Expect

Your first visit to a new clinic can make you feel a little nervous if you don’t know what happens. Here’s what to expect from your first visit to Emkiro.

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clinic lobby
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Here's What to Expect on Your First Visit to Emkiro:

Step 1 - Book Your Visit

Call us to make an appointment or book your visit online. Creating an account on Emkiro’s Patient Portal makes booking an appointment and reviewing your information possible on any device. Learn more

Step 2 - Complete Your Intake Forms

Use Emkiro’s Patient Portal or our onsite kiosk to complete your Profile and Intake Forms. Learn more

Step 3 - Get a Consultation

Speak to one of Emkiro’s specialists about your condition to determine the root cause of the problem. Learn more

Step 4 - Recommended Treatment Plan

Your health care provider will recommend a treatment plan that’s tailored to your condition. Learn more

Step 5 - Receive Your First Treatment

Your first consultation will most likely include treatment to address the root cause of your condition. Learn more

Step 6 - Schedule Your Follow-Up

Emkiro’s front desk staff will assist you in scheduling your next appointment and will process your insurance claim and/or payment. Learn more

What To Bring With You On Your First Visit To Emkiro

You generally don’t need to bring anything special on your first visit to Emkiro. You should bring your doctor’s referral, if you have one. Due to the COVID-19 pandemic, please wear a mask and sanitize your hands during your visit.


You should bring comfortable clothing that would allow your doctor to easily access the problematic area. Some procedures may also require you to wear comfortable clothing that you can move freely in, so it’s recommended to avoid dresses, heels, or clothing that may restrict your movement.

Motor Vehicle Accidents

If you’ve been involved in a motor vehicle accident, you should bring your insurance company’s name, policy number, claim number, as well as the adjuster’s name and telephone number so we can bill your insurance provider.

Booking Your Appointment Online

Creating an account on Emkiro’s Patient Portal is easy and takes only a couple of minutes. Once you login to your account, you can book appointments, review your existing appointments, and more.

New Patient Intake Forms

You can complete your Profile and Intake Forms online on Emkiro’s Patient Portal or you can do it in person using our onsite kiosk after your check-in.

Patient Evaluation

Your initial consultation with one of Emkiro’s healthcare professionals can take up to 60 minutes. Your health care provider will ask you several questions about your medical history, lifestyle, when you first noticed the problem, etc.

Your health care provider will also perform a physical examination, assessing your condition. The health care provider may recommend some diagnostic tests in order to identify the root cause of your problem.

Treatment Plan

After diagnosing your problem, your health care provider will recommend a treatment plan. Our team’s priority is helping you make a swift and complete recovery, so your health care provider may recommend several therapeutic procedures across different specialties, such as combining Physiotherapy with Chiropractic care, or Naturopathic care with Acupuncture.

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Your Treatments

After diagnosing your problem and recommending a treatment plan, your health care provider will also start your first treatment. The treatment session can take up to 60 minutes, depending on the techniques and procedures involved. For best results and long-term recovery, follow your treatment plan closely.

After Each Treatment

Our front desk staff will process your insurance claim or payment, and help you find date and time for your next appointment. You can also book your next appointment yourself by logging into the patient portal from any internet-connected device.

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